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Contact: Mark Millan, Data Instincts
(707) 836-0300, millan@DataInstincts.com
Contact: Jordan Silbert, E-Quill
(415) 981-9700 Ext 32, jordans@e-quill.com
FOR IMMEDIATE RELEASE:
Data Instincts to Feature New Web Technology to Send Marked Up
Web Pages to its Customers in Co-Branding Agreement with E-Quill.
Santa Rosa, CA -- September 19, 2000 -- Data Instincts and
E-Quill announce a Co-Branding agreement where Data Instincts will feature
E-Quill's technology. With E-Quill, a Data Instincts visitor or customer service
agent can effortlessly add ink, highlights, and notes directly onto any web
page. The visitor or customer service agent can then send the marked up page to
anyone via email. The recipient of the marked up web page can view it with any
modern browser, on any platform and with no additional software; all of the
links on the web page are live. "We intend to use E-Quill to answer our
customer inquiries pushing pages in question to them with notes attached. We
believe E-Quill's service will be hugely popular as a Help Desk tool,"
states Mark Millan, founder of Data Instincts. "We are pleased to be a
participant in E-Quill's partner program."
"Data Instincts' use will demonstrate the power of
E-Quill's web page mark up technology. Quickly and easily, Data Instincts'
employees will be able to visually communicate with their customers without
leaving the context of the web and thereby foster a more personalized
relationship with them," explained E-Quill's CEO, Oliver Hurst-Hiller.
"Data Instincts is exactly the type of innovative company we like to
partner with - they're committed to leveraging cutting edge web technologies to
make their employees more productive and their customers more satisfied."
About E-Quill
E-Quill develops cutting edge browser-based solutions that enable businesses
to communicate and collaborate more effectively. E-Quill is working with select
corporate partners to improve their web development, web design, quality
assurance, client service and customer relationship management processes. The
mark up component of E-Quill's technology is available for free trial evaluation
at www.e-quill.com. Founded in November
1999, E-Quill is based in San Francisco, California and backed by Angel
Investors, L.P., Draper Richards, L.P., Tim Draper, Steve Jurvetson, Gordon
Bell, David Norman, Steven Blank, and others. To learn more about E-Quill and
its innovative solutions, visit www.e-quill.com.
About Data Instincts
The Data Instincts web site serves small to mid-sized companies and covers a
wide range of topics under the CRM (Customer Relationship Management) umbrella
such as On-line Marketing, Data Mining, Help Desk, Research, Lead Generation,
Lists, Sales Force Automation (SFA), E-mail Broadcasting, and much more. Data
Instincts has evaluated, screened and corralled these products into one place so
they are easier to locate and access. "We only post products and services
we believe are proven, cost effective and add value to the customer
experience," explains Laura Duty, content manager for Data Instincts,
" With the tools like E-Quill, CRM initiatives can ensure maximum
satisfaction for customers, keeping you competitive and profitable."
Data Instincts, One-to-One Marketing Solutions, is a privately
held consulting firm serving small to mid-size organizations in CRM and eCRM
since 1996. Data Instincts addresses the diverse aspects of Customer
Relationship Management and guides organizations through integrating them into
their operations. Clients include www.MP3AudioBooks.com,
www.WorldAG.net, www.HFCU.com,
www.LarkspurData.com, Ch2m Hill and
others.
For more information on Data Instincts call (707) 836-0300,
e-mail millan@DataInstincts.com or
visit www.DataInstincts.com. For more
information on E-Quill call (415) 981-9700 Ext 32, e-mail jordans@e-quill.com
or visit www.e-quill.com.
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Photos available upon request. |
