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Data Instincts has written and contributed to White Papers
regarding public perceptions, public outreach & education and managing community
relations related to recycled water projects. We have provided access to these
papers by clicking the links below. All documents are protected under copyright
laws and must be cited appropriately if referenced.
Can what we don’t know hurt
us?” Public Acceptance: What’s working, what isn’t? (pdf)
Presented at the 2007 California Section Annual Conference in Palm Springs
on 3/5/07.
Getting to
the Truth While Gaining Trust: What the Public Really Thinks About Recycled
Water (pdf)
Mark Millan, Lisa Brew-Miller; Presented at the San Francisco WateReuse Conference on 3/12/06
Essential Elements to
Successful Recycled Water Projects (pdf)
Mark Millan; Presented at California WateReuse Association Conference in San
Francisco on 2/28/03
Optimizing the
Customer Site Retrofit Process While Building Confidence in Public Outreach (pdf)
Mark Millan, Tom Gorman; Presented at the San Diego WateReuse Conference on
2/28/05
From Controversy to
Consensus: The Redwood City Water Experience (pdf)
Peter Ingram, Valerie Young, Mark Millan, Chu Chang, Tonia Tabucchi; Will appear
in a special volume of Desalination in Israel devoted to the proceedings of the
2005 Integrated Concepts in Water Recycling Conference.
 You
will need Adobe Acrobat Reader on your computer to view several of these
reports. If you do not have the Adobe Acrobat Reader on your computer
simply click here to download the free Adobe Acrobat Reader.
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